| 1. |
Who can order WONDERFARM products
online? |
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Only registered account holders are allowed
to place their orders on the WONDERFARM website.
(Note: If your account is suspended,
you cannot order products on the website) |
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| 2. |
How do I order WONDERFARM products? |
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Step 1: Log in as User
Proceed to the Log In section.
(Note: if you do not have a log in ID,
you will need to register as a new account holder). |
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Step 2: Select your product (s)
Select your products in the Product Catalogue section.
You can view/edit/remove any of your selected products in
the View Cart section. |
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Step 3: Select preferred container type
Select your preferred container type before Check Out. |
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Step 4: Fill in company, delivery &
shipping details.
After Check Out, fill in your company, delivery & shipping
details to complete your online order. |
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Step 5: Preview online order
Preview your order before submission. |
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Step 6: Online order confirmation &
follow-up
An order confirmation will be sent to your registered email
address.
A WONDERFARM representative will contact you to follow up
on your order. |
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| 3. |
How do I create a new account? |
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You can create a new account by clicking
on the Register Now link to fill in all required information.
Make sure you enter your registered email address to confirm
your registration. You will receive an email, notifying you
that your email address needs to be verified. Click on the
link displayed in the email to verify your email address.
Once your email address has been verified, your account will
be created.
(Note: The WONDERFARM administrator
reserves the right to reject any new registration.) |
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| 4. |
How do I edit my account details? |
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Proceed to the Log In section. Enter
your log in ID & password. After your log in ID &
password has been verified, click on the Edit Account link
to edit your account details. |
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| 5. |
Why can't I log in? |
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You may have entered the incorrect log
in ID or password or left one field missing. Alternately your
account could be suspended. Please contact Export
Department if you suspect that the WONDERFARM administrator
has suspended your account. |
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| 6. |
Who should I contact if I facing
technical problems in using online ordering system? |
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| 7. |
Who should I contact if I would
like to know more about WONDERFARM products? |
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| 8. |
Who do I contact if I want to
cancel my order? |
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| 9. |
What is the WONDERFARM privacy
policy? |
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WONDERFARM will not disclose company,
delivery and shipping details of account holders to other
non-related parties. |
